Congenital learning, organisational performance and work-life balance culture

© 2015 Operational Research Society. All rights reserved.A possible explanation for the numerous failures in the implementation and use of work-life balance (WLB) practices may relate to the fact that the majority of companies have introduced them without exploring the nature and extent of their founders' or owners' prior knowledge of WLB and WLB practices. This paper analyses the relationships between congenital learning and WLB culture and tries to identify whether WLB culture impacts on business performance through an empirical study of 229 small and medium-sized enterprises (SMEs) in the Spanish metal industry. Our findings show that in order to create positive attitudes toward WLB, managers need to create and support a learning process. These findings provide interesting insights into the drivers of organisational performance for SMEs that develop and support a WLB-supporting culture.